Privacy Policy

Last Updated: February 28th 2025

Introduction

Focus Women's Health and Wellness PLLC ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services, including our website and SMS communication.

By using our services, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy.

Information We Collect

We only collect and use your personal information to provide medical care and communicate with you. This includes:

  • Name, phone number, email address

  • Appointment and care-related details

  • Information necessary for billing and payment processing

  • Information required for lab tests, pharmacy services, and imaging requests

  • SMS consent and communication history

We do not track cookies, sell, or share your data for marketing purposes.

How We Use Your Information

We use your information solely for:

  • Scheduling and managing appointments

  • Providing medical care and health-related services

  • Sending SMS or email updates related to your care, including appointment reminders and important health information

  • Processing payments and working with external providers (e.g., labs, pharmacies, imaging centers)

  • Meeting legal, regulatory, and compliance obligations

We do not use patient data for advertising or share it with third parties for marketing.

Text Messaging and Your Privacy

By providing your phone number and opting in to receive SMS communications, you consent to receive text messages regarding:

  • Appointment confirmations, reminders, and updates

  • Important health-related notifications

  • Billing and payment-related communications

Opt-Out: You may opt out of SMS communications at any time by replying “STOP” to any message. For assistance, reply “HELP” or contact us at [insert contact email or phone].

We do not share your phone number or SMS consent data with third parties for marketing purposes.

Sharing of Your Information

We only share your information when necessary for your medical care and related services. This includes:

  • Payment processors for billing purposes

  • Labs, pharmacies, and imaging centers for necessary tests and prescriptions

  • Appointment booking platforms to schedule your visits

We do not sell or distribute your personal information beyond these necessary services.

Data Security

We implement security measures to protect your personal information from unauthorized access or disclosure. However, no system is 100% secure, and we encourage you to take appropriate precautions when sharing personal information online.

Your Privacy Rights

You have the right to:

  • Access, correct, or request deletion of your personal information

  • Withdraw consent for SMS communications

  • Request a copy of the data we hold about you

To exercise these rights, contact us at [insert email/contact form].

Changes to This Policy

We may update this Privacy Policy as necessary. Any changes will be posted on our website with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy, you can contact us at: 214-519-9785 OR

· By visiting this page on our website: http://www.focuswomenswellness.com/contact